Menu Skip to Content

For First Responders

The Upstate Comprehensive Stroke Center is proud to partner with our regional EMS providers.

Collaboration through Feedback and EMS Quality Group

Upstate strives to provide quality feedback to each EMS agency on a consistent basis. Feedback for all patients brought to Upstate as a stroke or presumptive stoke will be delivered to agency representatives. Please see your agency quality director for specific feedback on patient treatment, diagnosis and discharge disposition, pre-notification call rates, and quality of the pre-notification calls.

In addition to timely feedback, Upstate has formed a reginal EMS Quality group. Our group meets monthly to discuss pertinent topics, as they relate to pre-hospital stroke care, in real-time. Group members from Central and Northern New York are able to bring topics and cases up for discussion in a nearly concurrent manner. The group has been able to identify and address important topics such as: documentation of the pre-notification call, what information to include in this call, assessing for Large Vessel Occlusive strokes, assessing for atypical stroke signs, and IV size and placement. We use this work group to disseminate this information to our providers, impacting pre-hospital stroke care at the regional level. A brochure inspired by this group and highlighting this information can be found here PDF Icon.

For specific case questions or more information on our EMS Quality group, contact Josh Onyan, Stroke Program Outreach Coordinator, at



ENLS: Emergency Neurological Life Support

What to do in the first critical hour of a neurological emergency? The ENLS course is designed to help healthcare professionals improve patient care and outcomes during the critical first hours of a patient’s neurological emergency. ENLS demonstrates a collaborative, multi-disciplinary approach and provides a consistent set of protocols, practical checklists, decision points, and suggested communication to use during patient management.

MDs, critical care nurses, and other professionals who treat neurological emergencies benefit from ENLS's in-depth presentations of 13 critical topics including Ischemic Stroke, Subarachnoid Hemorrhage, Traumatic Brain Injury, and Intracranial Hypertension and Herniation. Classes are held at Upstate University Hospital Downtown Campus in Syracuse NY. For more information visit External Icon or contact Jennifer Schleier, Stroke Program Manager at

Available class dates and times: October 20, 2017 and December 1, 2017 0800-1630
Instructors: Neurocritical Care Physician, Dr. Latorre
Cost of class: $75